Payments

What are the accepted payment methods?

On atelier-eme.com you can pay via: Credit Cards, PayPal, Cash On Delivery (fee is €3 and it is available only for home delivery), Klarna, Gift Card/E-Gift Card/E-Return Card and Apple Pay (only on Apple devices).

When is the amount charged on my credit card?

For payments made via credit card and PayPal, the amount of your order will be authorized automatically and charged only when your order is shipped.

Can I pay in cash?

By selecting the cash on delivery payment method, you can pay your order only in cash upon delivery directly to the Poste Italiane courier, up to a maximum of €1,999.99. The cost of the service is €3. This payment method can be selected only if home delivery is chosen.

Can I pay with bank transfer?

Conveniently use your usual home banking data to pay simply and securely by bank transfer. When placing an order on atelier-eme.com, simply log into your online banking service and confirm the transaction with the TAN code.

Is my payment secure?

The security of your payment is our priority. We implement industry-standard encryption protocols to safeguard your financial information during transactions. Our selected payment partners adhere rigorously to PCI DSS compliance standards for managing your card data. Additionally, our website uses high-assurance SSL certificates, reinforcing the defense of your sensitive information. You can trust that your payment information is handled with the highest level of care and protection.