Payments

What are the accepted payment methods?

On atelier-eme.com you can pay via: Credit Cards, PayPal, Klarna, Gift Card / E-Gift Card, Apple Pay (only on Apple devices), Multibanco and MB WAY.

When is the amount charged on my credit card?

For payments made via credit card and PayPal, the amount of your order will be authorized automatically and charged only when your order is shipped.

Can I pay in cash?

Currently, this payment method is not available on our website.

Can I pay with bank transfer?

Conveniently use your usual home banking data to pay simply and securely by bank transfer. When placing an order on atelier-eme.com, simply log into your online banking service and confirm the transaction with the TAN code.

Is my payment secure?

The security of your payment is our priority. We implement industry-standard encryption protocols to safeguard your financial information during transactions. Our selected payment partners adhere rigorously to PCI DSS compliance standards for managing your card data. Additionally, our website uses high-assurance SSL certificates, reinforcing the defense of your sensitive information. You can trust that your payment information is handled with the highest level of care and protection.

Where can I find my invoice?

Your invoice will be sent to your email address once the order is shipped. You will also have the option to resend it from your order details if you have an account or from the "Follow your order/return" link at the bottom of our website by clicking the resend button.